Frequently Asked Questions


We offer all Geraiku Retail Store partners equal access to mobile technology with built-in features to solve their daily operating problems.

As for our consumers, Geraiku allows price comparison among multiple store searches as well as local's best product offerings in your area.

 

STORE PARTNERS

1Does Geraiku charges fee on top of items?
NO! Geraiku does not charge additional fee nor cost on top of every item sold through its catalog. Our prices are either equal to that of grocery stores partnering with us or lower in some cases. As store owners you are also benefitting from lower inventory purchases through our wholesale partners.
2Do you carry other catalog items beside water, gas and groceries?
Yes, Geraiku is constantly improving its catalog and service offerings. Outside our core services and category we are adding more and more SKU beyond existing inventories that would benefit your home shopping and daily household needs.
3Does Geraiku helps home business owners?
Yes we do! Geraiku is also serving home business owners in getting their product and service online, locally. Do contact our customer service at +628128002020 for more information to join as home business.
4Does Geraiku provides working capital?
We are currently in progress to be working with banks and financial institutions to provide low cost credits and loans as working capital or bridging fund.
5Do we need to have a delivery service?
Yes, currently being Geraiku's store partners meant that you need to own your own delivery service up to 3KM radius. However, if you are not owning such service, please do let us know in advance so that we could help you to set up one.
6I don't have a smartphone, can I still join Geraiku?
Yes, eventhough Geraiku runs on smartphone we can definitely get you one for low 12 months installment. For more information, please contact us at +628128002020.
7The products that I'm selling is not on Geraiku
No problem, use the add to catalog function, snap a photo of your product and street price, we will do the rest by adding them on our system.
8How consumer is paying for my items?
Geraiku is currently accepting COD (Cash on Delivery), however we are currently integrating into numerous payment gateways for cashless transactions.
 

CONSUMERS

1What are the benefits of using Geraiku?
First, you get to compare prices between stores nearby. Second, you don't need to have the store's contact number handy as Geraiku will show you number of stores nearest to you. Third, you'll get your grocery shopping delivered by the store. Fourth, you can deposit money for your regular shopping through our cashless system (coming soon). Fifth, if you prefer cash, COD (Cash on Delivery) is still the favorite among our consumers.
2Do you carry other catalog items beside water, gas and groceries?
Yes, Geraiku is constantly improving its catalog and service offerings. Outside our core services and category we are adding more and more SKU beyond existing inventories that would benefit your home shopping and daily household needs.
3As consumer, I may want to start my own business later, can Geraiku helps?
Yes we can! Geraiku is also serving home business owners in getting their product and service online, locally. Do contact our customer service at +628128002020 for more information to join as home business.
4Can I buy telecom credits and data plan products?
Yes you could, we have collaborated with several Indonesia telecom companies to provide you with prepaid credit top-up and data plan purchases (coming soon).
5Can I pay monthly utilities bills through Geraiku?
Yes, Geraiku has also integrated with utilities billers to provide you the comfort of paying your electricity, water and insurance bills via Geraiku app.

Join and Register as Store Partner

Become part of Geraiku growing family and register your business with us today!

  • Merliana
    I used to having difficulty in separating money between store and family needs. Now I can manage it all using Geraiku, thank you
    Merliana
    Store Owners
  • H. Irianto
    This is a world class app, all features are so simple to use and very helpful
    H. Irianto
    Store Owners